CONTACT ME
Have a question or need assistance? I’m here to help! Whether you’re curious about my products, custom orders, or shipping details, feel free to reach out using the form below. I’ll get back to you as soon as possible!
FREQUENTLY ASKED QUESTIONS
You can request a custom item by visiting the Shop Page and selecting the “Custom Order” option.
Yes but please send me a message before placing a bulk order so I can ensure I have the necessary material and can meet your timeline for fulfillment.
Unfortunately, we do not offer personalization (i.e. monograms, names, etc) of items at this time.
You can find the dimension and weight of a product under its respective “Additional Information” tab. These measurements may vary for a final product due to the nature of handmade items.
Proceed to Checkout
Select “Checkout” and enter your shipping and billing information.
Select the “Pay with Paypal or Guest Checkout”
Enter your Paypal Account email or select “Pay with Debit or Credit Card” to go to guest checkout.
If using guest checkout, enter an email address to continue as guest to fill out required information and complete order.
You’ll receive an email confirmation shortly after checkout with your order details
Absolutely. Our store uses trusted payment gateways and SSL encryption to keep your personal information private and protected.
I currently accept the following payment options:
PayPal
Use your PayPal balance or linked bank/card account for a fast, secure checkout.
Credit & Debit Cards
Visa, MasterCard, American Express, and Discover
Nope! You can use your credit or debit card through PayPal as a guest—even if you don’t have an account.
Standard shipping usually takes 5-7 business days for in-stock products. Custom orders may take up to an additional 7 days to create before shipping depending on complexity. You’ll receive a tracking number once your order ships!
Absolutely! Once your order has been processed and shipped, we’ll email you a tracking number so you can follow your package every step of the way. Keep an eye on your inbox—it’ll come from us as soon as the courier provides the tracking details.
Yes, if you are close to the Stephens City, VA area, we can coordinate local pickup! Please send me a message before placing an order for pickup details and coupon code so you are not charged shipping costs!
Unfortunately, I do not do international orders at this time.
I accept returns within 30 days of purchase if the item is unused and in original condition, minus return shipping costs. Special orders are non-refundable unless there’s an issue with craftsmanship. For more information, please visit our Refund/Returns Policy located here:
